Guarantee and Return Policy
We are so confident that you will be completely satisfied with our products, that we offer a 90-day money-back guarantee!*
If you have purchased through us and you are not completely satisfied, then return all of the unused product in the original container along with an explanation via UPS to the following address for a refund less shipping/handling:
Herbal Nurse® USA
2434 Bath Street
Santa Barbara, CA 93105
or e-mail us at customerservice@herbalnurse.com
All returns are refunded based on the unused portion. Empty bottles will not be accepted. We do not refund for shipping
Any shipment returned for credit or exchange must be returned freight prepaid within 90 days after receipt of shipment.
For your protection: Have delivery person note on freight bill the nature and extent of damages.
Do not destroy packing materials until shipment is inspected.
Contact Herbal Nurse® customer service if the product has been damaged.
Shortages:
All shortages must be reported within 10 days of shipping. Check the number of items delivered against the quantity shown on your invoice. If there is a discrepancy, contact Herbal Nurse® customer service to initiate a shipping investigation.
* - This guarantee is for 90 days from the date you received your product(s) to the date we receive the product(s) back. No refunds on shipping. Herbal Nurse® does not guarantee results for this or any other product.
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